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Acceptable Use Policy for Q-Global's
Products and Services
Definitions: As used in this Policy,
references to "Q-Global," "we," "us" and "our" shall refer to Quasar Global
Broadband, Inc. and its affiliates; references to "you" and "your" shall be to
any person, firm, organization or company that receives services from Q-Global,
including all end-users of any Q-Global-provided services or the Q-Global
network; and "Policy" shall mean this "Acceptable Use Policy for Q-Global's
Products and Services."
Responsibility to Abide by Policy. As an
ongoing condition of our providing you with any service, you agree to abide by
this Policy. You are responsible for your activities and for ensuring that
anyone who uses the Q-Global network or services from or through you shall abide
by this Policy. You are responsible for maintaining the basic security of your
own computer systems to prevent their use by others in a manner that violates
this Policy.
Relationship of Policy to Contracts. This
Policy supplements but does not supercede or replace the contracts that
customers have with Q-Global. If your contract restricts an activity that is not
mentioned here or which conflicts with this Policy, the contract shall govern.
General Provisions
Expectations on Use. You are expected to use
the Internet with respect, courtesy, and responsibility, giving due regard to
the rights of other Internet users. Please respect the etiquette, customs and
conventions of the forums and sites in which you participate. We expect you to
have a basic knowledge of how the Internet functions, the types of uses which
are generally acceptable, and the types of uses which are to be avoided. Common
sense is the best guide as to what is considered acceptable use.
Responsibility for Content and Communication.
You are solely responsible for your content and communications. We act only as a
passive conduit for online distribution and publication of information. We
cannot possibly censor, control, monitor or referee all content or communication
that is accessible through a Q-Global service or over the Q-Global network.
However, we reserve the right to monitor and take any action with respect to
your content or communication if we believe, for any reason in our sole
discretion, it may diminish the quality of our services, harm our reputation,
affect our ability to provide services, create liability for us or cause us to
lose (in whole or in part) the goodwill of our customers or the general public
or the services of our suppliers.
No Expectation of Privacy. You should be
aware that, although privacy issues are very important to us, given the current
regulatory and technical environment, you should not have an expectation of
privacy in your use of any service, your account or any information associated
with it. We cannot ensure that all private communications will remain private.
Further, we reserve the right to periodically monitor our customers' network
connections, equipment (including, without limitation, any customer premise
equipment in support of service), and network traffic, and to gather information
based on such monitoring, and to take such other actions as Q-Global shall
solely determine to be necessary for the purpose of ensuring network security
and performance.
Restrictions on Use
Lawful, Worthwhile and Ethical Use Only.
Q-Global services and facilities may be used only for lawful, worthwhile and
ethical purposes. Your transmission, distribution, request to receive or storage
of any material over the Q-Global network or by means of a Q-Global service
(directly or indirectly) shall not: (a) be used in connection with a civil
or criminal violation of any local, state, federal or international law,
statute, ordinance, regulation or government requirement (including, without
limitation, the laws and regulations governing export control, unfair
competition, anti-discrimination or false advertising; theft; fraud; forgery; or
misappropriation of funds, credit cards, or personal information); (b) be
defamatory, trade libelous, unlawfully threatening or unlawfully harassing or be
construed as an attempt to inflict emotional distress.
Spamming Prohibited. You may not distribute
unsolicited commercial or informational messages ("spam") or take any other
action which imposes an unreasonable or disproportionately large load on our
infrastructure. At our option and without further notice, we may use anti-spam
technologies, such as automatic word and spam filters, that may terminate your
messages without delivering them or prevent messages from reaching you. The
following are expressly prohibited: (a) excessive usage of CPU time or storage
space; (b) use of mail services, mail forwarding capabilities, POP accounts, or
auto responders other than for your own account; (c) use of another site's mail
server to send out unsolicited commercial or informational messages that
reference a Q-Global site or cause others to reply to a Q-Global address or to
use another site's mail server to relay mail without the express permission of
the site; and (d) sending chain mail, charity requests, petitions for
signatures, commercial advertising, informational announcements or unsolicited
mail messages that in Q-Global's sole discretion might reasonably be expected to
provoke complaints.
Open Mail Relays Prohibited. You may not use
any portion of our services to facilitate, implement or permit e-mail relay
services for third parties (i.e., "open mail relay").
Misuse of Q-Global Network or Services
Prohibited. You may not without authorization do or attempt to do any of the
following: (a) forge any TCP/IP packet header (or any part of the header
information in an email or a newsgroup posting) or gain access to any account or
computer resource not belonging to you (e.g., "spoofing") or otherwise hack,
crack into, monitor, access, use, probe, or scan without authorization any
system, network, data, traffic or security authentication measure; (b) obtain or
attempt to obtain service by any means or device with intent to avoid payment;
(c) access, alter, or destroy any information of any Q-Global customers or
end-users by any means or device; (d) engage in any activities that will
interfere with or cause a denial-of-service to any Q-Global customer or end-user
or other Internet user, host or network (e.g., synchronized number sequence
attacks, broadcast attacks, mailbombing, flooding, or deliberate attempts to
overload a system); (e) use Q-Global's products or services in violation of law
or in aid of any unlawful act; (f) post to any Usenet or other newsgroup, forum,
e-mail mailing list or other similar group or list articles which violate the
rules of such newsgroup, forum, or list or are off-topic according to the
charter or other owner-published FAQ or description of the group, forum or list;
(g) engage in any prohibited activities using the service of another provider,
but channeling such activities through a Q-Global-related server, or using a
Q-Global- related server as a maildrop for responses; (h) resell access to CGI
scripts installed on our servers; (i) falsify user information provided to
Q-Global or to other users of the service in connection with use of a Q-Global
service; or (j) permit any open mail relay condition to exist in any SMTP
mailserver which you maintain on Q-Global's network.
Consequences
Suspension, Termination or Other Action.
Violations of this Policy may result in a demand for immediate removal of
offending material, immediate temporary or permanent filtering, blocked access,
suspension or termination of service (in whole or in part), or other action
appropriate to the violation, as determined by Q-Global in its sole discretion.
We reserve the right to take any such action without notice at any time, as
determined by us in our sole discretion. Q-Global may involve, and will
cooperate with, law enforcement if criminal activity is suspected. Violators may
also be subject to civil or criminal liability under applicable law. Refunds or
credits are not issued in connection with actions taken for violations or
alleged violations of this Policy (even if, upon investigation, no violation is
found). You will be liable to us for any damages incurred by us or amounts that
are required to be paid by us that arise out of or are related to your violation
of this Policy, including, without limitation, damages paid to third parties,
cost of repairs or replacements, reasonable attorneys fees or other costs or
damages incurred by us. Interpretation
Policy not Exhaustive. The provisions of this
Policy are intended as guidelines and are not meant to be exhaustive. Generally,
conduct that violates law, regulation, or the accepted norms and ethics of the
Internet community or the community at large, whether or not expressly mentioned
in this Policy, is prohibited. We reserve the right at all times to prohibit
activities that damage our commercial reputation and goodwill or affect the
quality of our services or our ability to provide services.
Modification
Policy May Be Modified at Any Time.
Q-Global reserves the right to modify any provision of this Policy at any time
without notice. Revisions will be effective when posted to the Q-Global public
website or otherwise distributed generally to Q-Global's customers.
Reporting Network Abuse
Reports and Complaints. Any party seeking
to report any violations of Q-Global's Policy may contact Q-Global via e-mail:
abuse@qglobal.net. When possible, please
include details that will help us to investigate and resolve the complaint.
Revised: November
11, 2002 |
